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A taxi company based in Walsall in the West Midlands has been ordered to pay £665 in fines, costs and compensation after it refused to pick up a blind couple with their guide dogs.
When Paul and Susan Nicholls telephoned ABS Aldridge taxi company after attending their daughter’s wedding in June 2007, a member of staff at the taxi firm refused to pick them up.
When they telephoned again, they were told they would be charged double the regular fare to use a minibus. As a result, the owner of the taxi firm, Suhil Dad, was fined for contravening section 31A of the Disability Discrimination Act (DDA).